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Contact Us

Customer Service

A customer service specialist is available to support you Monday – Friday, 9am–6pm EST, by calling 1.800.735.2475. You may email your questions to us 24 hours a day at

Username and Password

If you forget your username and password, just call our customer service department at 1.800.735.2475.

Order Status

If you order using, we will send you an email confirming your order, and again when it is shipped.

Privacy and security issues

Checkerboard understands the security and privacy concerns that its customers may have about the Internet. On we protect your privacy and take all necessary steps to provide a safe and secure shopping experience. Please read our privacy policy. uses a secure server with SSL (Secure Socket layer) technology to protect the security of order information. SSL encrypts personal information so that it cannot be decoded by anyone other than is certified by Verisign.

Becoming a Checkerboard Retailer Inquiries

Checkerboard, a leading fine stationery manufacturer is owned and operated in Massachusetts by the Chase family, well-known in the social stationery industry for three generations. Using only the best materials and offering meticulous craftsmanship and dedicated customer service, we have grown at a rapid pace since are founding and are now one of the nation's leading manufacturers of fine stationery products for all of life's important events. We offer a wide range of paper products, including wedding invitations, custom stationery, greeting cards and announcements - 100% made in the USA.

At Checkerboard, we make being environmentally responsible part of our everyday approach to doing business. We realize that embracing the three R’s - REDUCE, REUSE AND RECYCLE - is essential for a healthy environment, and we take that seriously.

As an extension of our brand, we seek qualified businesses to become authorized retailers. Interested businesses should contact customer service at 800.735.2475 or complete an application.

Partnership Inquiries

For questions regarding business partnerships, design partnerships, licensing partnerships, vendor or merchandise partnerships, or other business development inquiries, please contact our business development team at

Press Inquiries

For press inquiries, please email or call 508.835.2475.


We want you to love your experience with us. Please let us know how we can improve by emailing us at